FAQ

FAQ

How do I secure the property I want?

You can browse our portfolio of rental properties online or in one of our branches, before arranging viewings with a member of our experienced and knowledgeable team. Once you have found the property you wish to let, we will be delighted to proceed with your application.

What does referencing involve?

It is normal practice for any good letting agent to check your suitability to rent the property, and we are no different. We will ask for details of your employer and a previous landlord who can verify your suitability for a new tenancy, as well as running checks with a credit referencing agency. We will confirm your right to live and work in the UK and seek proof of your identity and that of anyone living with you. If you do have any credit issues or you believe there is any other information that may affect you passing our referencing procedure, it is best to tell us straight away.

Why do I need a guarantor?

Some landlords might ask for a guarantor if they are not satisfied your earnings are quite enough to cover the rent or if you have previous credit issues. This is not uncommon and you should not be concerned. You must choose someone to be your guarantor who lives in England or Wales and can cover your rental commitment in the event of a default. The same reference checks are then carried out for your guarantor as were done for you.

Why should I pay a Tenancy Deposit?

Landlords require a tenancy deposit to protect the property against any damage you might cause during your tenancy. They can only charge for any cleaning, damage or issue that goes above normal wear and tear and this will be assessed at the end of your tenancy, with the aid of a detailed inventory and schedule of condition. Similarly, the deposit can be held against non-payment of rent.

Where will my Tenancy Deposit be held?

Landlords require a tenancy deposit to protect the property against any damage you might cause during your tenancy. They can only charge for any cleaning, damage or issue that goes above normal wear and tear and this will be assessed at the end of your tenancy, with the aid of a detailed inventory and schedule of condition. Similarly, the deposit can be held against non-payment of rent.